TERMS & CONDITIONS
Welcome to NALAN
Materials you can see on Our Website
Product photos what you see on our website are illustration purpose only.
Link from other websites
Caching, hyperlinking to nalan.com.sg or the use of NALAN website contents is strictly prohibited. NALAN reserve the rights to reject the external links to our website.
Link to other websites
Our websites may contain hyperlinks to connect other websites that are not maintained by FAST TRACK PTE LTD. We shall not be responsible for the contents of those websites and we request you to read the policies of those websites.
Price / Refund Policy
All the prices are on our website is in SGD. FAST TRACK OTE PTE LTD has the rights to amend the prices at any time. In case of the wrong price listed on our website and a customer placed an order, the following scenario will apply
- If the correct price of the product is lower than the stated price, We charge the lower price to the customer and the difference will be returned to the customer.
- If the correct price of the product is higher than the stated price, We will reject the order and will notify the customer accordingly. We will refund the money if the customer paid.
Minimum Order value.
We have a minimum order value for every order. When you wish to order from our website and prefer to deliver. There is no minimum order value for self-collection and order placed at NALAN outlet.
Order Acceptance / Confirmation
Your receipt of order confirmation does not signify our acceptance of your order. In the event of out of stocks, issues with payments, below cost, FAST TRACK PTE LTD reserve the rights to decline your order anytime before delivery. We will notify the customer accordingly and the payment will be refunded to the customer.
All the payments must be effected in SGD. We accept cash/Credit Card (Visa/Master) payment before delivering the goods.
You will not be able to cancel the order once paid. You can call us to change the products before we hand them over to the delivery parties.
Delivery charges will appear while you place an order. We use our delivery method or a third party to deliver the orders.
We allow self-collection at our NALAN outlet. Customers can update the collection/ delivery location while ordering.
All the promotions/offers have their terms and conditions. Management reserve the rights to amend the terms and conditions. All promotional codes, gifts and purchase with purchase options are for one-time usage per customer. All gifts are available on while stocks last basis. Gifts are not applicable with any other promotional codes/promotions/discounts.